Frequently Asked Questions
Do you accept returns or exchanges?Returns are accepted within 14 days of delivery. Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition. Digital items are not eligible for returns or exchanges.
Do your prints come with a frame?Frames are NOT included. All prints available in our shop are designed to fit standard sized frames. 11x17 inch frames (and any of the sizes we offer digitally) can be purchased online through Michaels, Amazon, Target, Walmart, etc.
I need my order by a certain date, will it arrive in time?All of our orders are shipped same day.
Generally speaking, USPS Standard shipping is 3-4 days and USPS Priority (Expedited) shipping is 1-3 days.
Can I meet you locally to purchase the item, or are your products available in any brick and mortar stores?Unfortunately no. Our products are only available online at postartsy.us & postartsy.etsy.com
Can I change my order / change address?Any changes to an order must be requested within 1 hour of purchase. Otherwise, all items are shipped as ordered to the address provided.
Do you offer other sizes of your prints?Yes. All of our prints are available in other sizes via digital download if interested. They can be purchased individually (4 sizes included) or in groups of 5 by size. Contact us for details.